Privacy Policy Effective date: July, 2023

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Privacy Policy

Effective date: July, 2023

At Pipers SCRATCH PIZZA SHOP LLC. (“we”, “us”, “PSPS”), we take your privacy seriously. Please read this Privacy Policy to learn how we treat your personal information. By using or accessing our Services in any manner, you acknowledge that you accept the practices and policies outlined below, and you hereby consent that we will collect, use and share your information as described in this Privacy Policy. Remember that your use of Pipers Scratch Pizza Shop Services is at all times subject to our Terms of Service, which incorporates this Privacy Policy. Any terms we use in this Policy without defining them have the definitions given to them in the Terms of Service. 

THE INFORMATION THAT WE COLLECT

Categories of Personal Information.

Company has or may have collected and/or received the Categories of Personal Information identified below (with examples) from or about consumers, their households or devices, within the twelve (12) months preceding the Effective Date (“Last Update”). Personal Information does not include (i) publicly available information from government records; (ii) de identified or aggregated Personal Information; or (iii) information excluded from the CCPA including information regulated by certain sector-specific data protection laws including the Health Insurance Portability and Accountability Act of 1996, the California Confidentiality of Medical Information Act, the Gramm-Leach-Bliley Act of 1999, and the California Financial Information Privacy Act. 

· Identifiers. A real name, postal address, unique personal identifier, online identifier, IP address, email address, account name.

· Categories of Personal Information identified under applicable state law. A name, address, telephone number, financial information.

· Protected classifications. Gender, age.

· Commercial information. Records of products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.

· Internet or other similar network activity. Browsing history, search history, device type, information on a consumer’s interaction with a website, application, or advertisement.

· Geolocation Data.

· Audio or similar information.

· Inferences. Inferences drawn from any of the information identified above to create a profile about a consumer reflecting the consumer’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities and aptitudes

· Categories of Sources. We collect the Categories of Personal Information listed above from the following Categories of Sources: (i) directly from consumers (e.g., forms, surveys, responses, or other direct interactions from or with consumers), (ii) indirectly from consumers (e.g., consumer activity online, interactions with our Site and other sites), (iii) Service Providers (e.g., we may use analytics Service Providers to analyze how you interact and engage with the Services, or third parties may help us provide you with customer support), (iv) restaurant clients (i.e., restaurants that subscribe to our Services), (v) social networks (if you provide your social network account credentials to us or otherwise sign in to the Services through a third-party site or service, some content and/or information in those accounts may be transmitted into your Account with us), (vi) advertising partners (we receive information about you from some of third parties who assist us with marketing or promotional services related to how you interact with our websites, applications, products, services, advertisements or communication), (vii) government entities or databases, or other public records, and (viii) acquirers in the context of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets.

· Information Collected Automatically. The Services use cookies and similar technologies such as pixel tags, web beacons, clear GIFs and JavaScript (collectively, “Cookies”) to enable our servers to recognize your web browser and tell us how and when you visit and use our Services, to analyze trends, learn about our user base and operate and improve our Services. Cookies are small pieces of data– usually text files – placed on your computer, tablet, phone or similar device when you use that device to access our Services. We may also supplement the information we collect from you with information received from third parties, including third parties that have placed their own Cookies on your device(s). Please note that because of our use of Cookies, the Services do not support “Do Not Track” requests sent from a browser at this time.

We use the following types of Cookies:

· Essential Cookies. Essential Cookies are required for providing you with features or services that you have requested. For example, certain Cookies enable you to log into secure areas of our Services. Disabling these Cookies may make certain features and services unavailable.

· Functional Cookies. Functional Cookies are used to record your choices and settings regarding our Services, maintain your preferences over time and recognize you when you return to our Services. These Cookies help us to personalize our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

· Performance/Analytical Cookies. Performance/Analytical Cookies allow us to understand how visitors use our Services such as by collecting information about the number of visitors to the Services, what pages visitors view on our Services and how long visitors are viewing pages on the Services. Performance/Analytical Cookies also help us measure the performance of our advertising campaigns in order to help us improve our campaigns and the Services’ content for those who engage with our advertising. For example, Segment.io (more information available at https://segment.com/docs/legal/privacy/), AppsFlyer (more information available at https://www.appsflyer.com/services-privacy-policy/), and Google Inc. (“Google”) may use cookies in connection with their services. Google’s ability to use and share information collected by Google Analytics about your visits to the Services is subject to the Google Analytics Terms of Use and the Google Privacy Policy. You have the option to opt-out of Google’s use of Cookies by visiting the Google advertising opt-out page at www.google.com/privacy_ads.html or the Google Analytics Opt-out Browser Add-on at https://tools.google.com/dlpage/gaoptout/. In addition, we use Hotjar Limited (“Hotjar”) in order to better understand your needs and to optimize this service and experience. Hotjar uses cookies and other technologies to collect data on your behavior. For further details, please see the ‘about Hotjar’ section of Hotjar’s support site by visiting https://help.hotjar.com/hc/en-us/categories/115001323967-About-Hotjar.

· Retargeting/Advertising Cookies. Retargeting/Advertising Cookies and other unique identifiers collect data about your online activity and identify your interests so that we can provide advertising that we believe is relevant to you. For more information about this, please see the section below titled “Information about Interest-Based Advertisements.” 

You can decide whether or not to accept Cookies through your internet browser’s settings. Most browsers have an option for turning off the Cookie feature, which will prevent your browser from accepting new Cookies, as well as (depending on the sophistication of your browser software) allow you to decide on acceptance of each new Cookie in a variety of ways. You can also delete all Cookies that are already on your device. If you do this, however, you may have to manually adjust some preferences every time you visit our website and some of the Services and functionalities may not work. 

To explore what Cookie settings are available to you, look in the “preferences” or “options” section of your browser’s menu. To find out more information about Cookies, including information about how to manage and delete Cookies, please visit http://www.allaboutcookies.org/.

Information about Interest-Based Advertisements.

We may serve advertisements, and also allow third-party ad networks, including third-party ad servers, ad agencies, ad technology vendors and research firms, to serve advertisements through the Services. These advertisements may be targeted to users who fit certain general profile categories or display certain preferences or behaviors (“Interest-Based Ads”). Information for Interest-Based Ads (including Personal Data) may be provided to us by you, or derived from the usage patterns of particular users on the Services and/or services of third parties. Such information may be gathered through tracking users’ activities across time and unaffiliated properties, including when you leave the Services. To accomplish this, we or our Service Providers may deliver Cookies, including a file (known as a “web beacon”) from an ad network to you through the Services. Web beacons allow ad networks to provide anonymized, aggregated auditing, research and reporting for us and for advertisers. Web beacons also enable ad networks to serve targeted advertisements to you when you visit other websites. Web beacons allow ad networks to view, edit or set their own Cookies on your browser, just as if you had requested a web page from their site.

We comply with the Digital Advertising Alliance (“DAA”) Self-Regulatory Principles for Online Behavioral Advertising. Through the DAA and Network Advertising Initiative (“NAI”), several media and marketing associations have developed an industry self-regulatory program to give consumers a better understanding of, and greater control over, ads that are customized based a consumer’s online behavior across different websites and properties. To make choices about Interest-Based Ads from participating third parties, including to opt-out of receiving behaviorally targeted advertisements from participating organizations, please visit the DAA’s or NAI’s consumer opt-out pages, which are located at http://www.networkadvertising.org/choices/ or www.aboutads.info/choices. 

HOW WE USE YOUR PERSONAL INFORMATION

We may use or disclose the Personal Information we collect for one or more of the following commercial or business purposes (each, a “Business Purpose”):

· To meet or fulfill the reason you provided the information to us, such as performing services on your behalf, including maintaining or servicing accounts, providing customer service, processing or fulfilling orders and transactions, verifying customer information, processing payments, providing advertising or marketing services, providing analytic services, or providing similar services on behalf of the business or Service Provider.

· To communicate with you about the Services, including Service announcements, updates or offers.

· To provide support and assistance for the Services.

· To create and manage your account or other user profiles.

· To personalize website content and communications based on your preferences, including targeted offers and ads served through the Services.

· To respond to user inquiries and fulfill user requests.

· To improve and develop the Services, including testing, research, analysis and product development.

· To detect security incidents, and to protect against or deter fraudulent, illegal or harmful actions and maintain the safety, security and integrity of our Services, and to prosecute those responsible for such activity.

· To conduct auditing related to a current interaction and concurrent transactions, including, but not limited to, counting ad impressions to unique visitors, verifying positioning and quality of ad impressions, and auditing compliance with this specification and other standards.

· To debug, identify and repair errors that impair existing intended functionality.

· To undertake internal research for technological development and demonstration.

· To verify or maintain the quality or safety of a service or device that we own, manufacture (or that was manufactured for us) or control.

· To process your application for job opportunities with Slice.

· To comply with our legal or contractual obligations, resolve disputes, and enforce our Terms of Service.

· To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.

· To evaluate or consummate a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Information is among the assets transferred.

· For any other business purpose as disclosed to you when collecting your Personal Data or as otherwise set forth in applicable data privacy laws, such as the California Consumer Privacy Act (the “CCPA”)

· We will not collect additional categories of Personal Data or use the Personal Data we collected for materially different, unrelated, or incompatible purposes without providing you notice.

As noted in the list above, we may communicate with you if you’ve provided us the means to do so. For example, if you’ve given us your email address, we may send you promotional email offers or email you about your use of the Services. Also, we may receive a confirmation when you open an email from us, which helps us improve our Services. If you do not want to receive email communications from us, please indicate your preference by emailing us at support@piperspizzashop.com. In addition, if you consent in accordance with our Terms of Service, we may use automated dialing technology to text you at the wireless number you provided, to inform you of information regarding your account or transactions with us that we think may be of interest to you. If you do not wish to receive such SMS messages, you can unsubscribe at any time by responding ‘STOP’ to the received text. Please note that Piper’s Scratch Pizza Shopwill not share text message originator opt-in data and consent information with third parties for their own marketing purposes, however as provided in the How We Share Your Personal Information section, Piper’s Scratch Pizza Shopmay share such information with service providers in order to deliver text messages to recipients who have agreed to receive such messages, provided that such service providers are not permitted to share or sell that information to third parties for their own marketing purposes. If you call us or our Service Providers (defined below), including one of our Restaurants, we may ask for your consent to record the telephone conversation and any Personal Data disclosed during such telephone conversation. We use these recordings to provide the Services to you and fulfill your orders, as well as to improve customer service for us and the applicable Restaurant. 

HOW WE SHARE YOUR PERSONAL INFORMATION

We may share your Personal Information with the following Categories of Third Party Recipients for Business Purposes:

· Service Providers (which include IT and cloud hosting companies, payment providers, transactions reporting providers, customer relationship management, email marketing providers, analytics providers, and providers of administrative services)

· Restaurant Clients

· Restaurant Delivery Partners (Delivery partners who have a direct relationship with Restaurant Clients)

· Social Networks

· End-Users (other users of the Services)

· Acquirers in the context of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets.

DATA SECURITY AND RETENTION

We seek to protect your Personal Data from unauthorized access, use and disclosure using appropriate physical, technical, organizational and administrative security measures based on the type of Personal Data and how we are processing that data. For example, the Services use industry standard Secure Sockets Layer (SSL) technology to allow for the encryption of Personal Data you provide to us. You should also help protect your data by appropriately selecting and protecting your password and/or other sign-on mechanism; limiting access to your computer or device and browser; and signing off after you have finished accessing your account. Although we work to protect the security of your account and other data that we hold in our records, please be aware that no method of transmitting data over the Internet or storing data is completely secure. We cannot guarantee the complete security of any data you share with us, and except as expressly required by law, we are not responsible for the theft, destruction, loss or inadvertent disclosure of your information or content. We retain Personal Data about you for as long as you have an open account with us or as otherwise necessary to provide you with our Services. In some cases we retain Personal Data for longer, if doing so is necessary to comply with our legal obligations, resolve disputes or collect fees owed, or is otherwise permitted or required by applicable law, rule or regulation. We may further retain information in an anonymous or aggregated form where that information would not identify you personally.

PERSONAL INFORMATION OF CHILDREN

As noted in the Terms of Service, we do not knowingly collect or solicit Personal Data about children under 13 years of age; if you are a child under the age of 13, please do not attempt to register for or otherwise use the Services or send us any Personal Data. If we learn we have collected Personal Data from a child under 13 years of age, we will delete that information as quickly as possible. If you believe that a child under 13 years of age may have provided Personal Data to us, please contact us at support@piperspizzashop.com. 

IMPORTANT NOTICE TO CALIFORNIA RESIDENTS

Natural persons who reside in the State of California should also review the Notice to California Residents. You may have additional rights under California law. 

IMPORTANT NOTICE TO NEVADA RESIDENTS

If you are a resident of Nevada, you have the right to opt-out of the sale of certain Personal Data to third parties who intend to license or sell that Personal Data. You can exercise this right by contacting us at support@piperspizzashop.com with the subject line “Nevada Do Not Sell Request” and providing us with your name and the email address associated with your account. Please note that we do not currently sell your Personal Data as sales are defined in Nevada Revised Statutes Chapter 603A. 

CHANGES TO THIS PRIVACY POLICY

We’re constantly trying to improve our Services, so we may need to change this Privacy Policy from time to time, but we will alert you to any such changes by placing a notice on the www.piperspizzashop.com website, by sending you an email and/or by some other means. Please note that if you’ve opted not to receive legal notice emails from us (or you haven’t provided us with your email address), those legal notices will still govern your use of the Services, and you are still responsible for reading and understanding them. If you use the Services after any changes to the Privacy Policy have been posted, that means you agree to all of the changes. Use of information we collect is subject to the Privacy Policy in effect at the time such information is collected.

CONTACT INFORMATION

If you have any questions or comments about this Privacy Policy, the ways in which we collect and use your Personal Data or your choices and rights regarding such collection and use, please do not hesitate to contact us at:

727-223-4006

www.piperspizzashop.com

info@piperspizzashop.com

34940 US Highway North

Palm Harbor, FL 34684